Please note the following information regarding registration of Health and Safety courses:

• PAYMENT IS DUE UPON REGISTRATION

COURSE REFUND / CANCELLATION POLICY:

• REFUNDS less $5.00 administration fee will be provided with notice of cancellation 48 hours prior to class.
• If you need to reschedule a course, students may transfer one time at no additional charge. Each additional transfer is $5.00
• Students who do not cancel within 24 hours before the scheduled class will be assessed a $15.00 fee.
• Refunds will not be given to students who do not pass or quit. Students may retake the same class at no additional charge.
• Businesses billed for employees will also be assessed these fees for employees who are NO SHOWS and/or multiple transfers.

CLASS INFORMATION:

• 100% attendance is mandatory for certification. Late arrivals are not permitted.
• Classes scheduled for the entire day include a 30 minute lunch break.
• Online registration includes transaction fees.

Lifeguarding and Instructor Classes: Students who do not pass the precourse skills test may receive a refund, minus a $25.00 fee upon return of course materials.

Weather Related Cancellations:

• It is rare that classes cancel, however if inclement weather leads to the closure of Springfield Public Schools, American Red Cross Classes will also be canceled.
• Tune to your local television and radio channels for cancellations.

Minimum Enrollments:

• The American Red Cross Greater Ozarks Chapter bases classes on a cost recovery formula. This formula is based on a minimum of 6 students, if the minimum is not met classes are subject to cancellation.

Lost Card Fee:

• There will be a $7.00 processing fee for replacement cards, per student.