• 261 single-family fires and other disasters responded to immediately
  
  
• 1,082 disaster clients were provided immediate emergency assistance to help them get back on their feet
  
  
• 304 disaster Action Team volunteers donated 106,360 hours of service
  
  
• 77 locally trained volunteers were assigned to American Red Cross national disaster relief operations outside the Greater Ozarks Chapter
  
  
• 536individuals received disaster volunteer training
  
  
• 6,724 individuals learned about disaster preparedness through Red Cross Disaster Education programs
  
  
  

Armed Forces Emergency Services

• 503 families of Armed Forces members were assisted through phone calls placed by Red Cross Armed Forces Emergency personnel
  
  
• 24 financial cases generated advances issued, loans arranged or grants awarded to service members and/or their families.
  
  
• 28 on-call workers volunteered 6,772 hours to grant requests for assistance or guidance in locating or communicating with a service person.
  
  
  

Health, Safety & Community Services

• 12,246 people were taught lifesaving CPR and first aid skills through 1,475 Red Cross courses
  
  
• 48 volunteers spent 1,544 hours teaching Health & Safety courses
  
  
• 11,320 individuals learned more about Health & Safety through 42 presentations/demonstrations
  
  
• 6,991 attendees received Red Cross Health & Safety information at 12 health fairs
  
  
• 34 volunteers contributed 1,372 hours to serve in eleven Community First Aid Stations
  
  
• 3,999 volunteer hours were given to hospitals, special projects, data entry and clerical duties